Privacy Policy

Keeping Your Personal Data Safe is Our Priority

Ambition Trans Logistics, a proprietorship business owned and operated by Komal Balmiki, respects your privacy and is committed to protecting the personal information you provide when using our website, services, and communication channels.

This Privacy Policy explains how Ambition Trans Logistics (“we,” “us,” “our,” or “Ambition Trans Logistics”) collects, uses, stores, and protects personal information when you visit https://ambitiontranslogistics.com/, contact us, request a quotation, or use our logistics, transportation, relocation, packing, delivery, or freight services.

By using our website or providing your information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with us, we may collect the following information:

Personal and Contact Information

  • Full name

  • Mobile or telephone number

  • Email address

  • Residential or business address

  • Pickup and delivery addresses

  • City, state, and PIN code

  • Other contact details provided through our website, phone, email, WhatsApp, or other communication channels

Service-Related Information

When you request a quotation or book a service, we may collect information necessary to provide the requested service, including:

  • Type of service required

  • Moving or transportation requirements

  • Details of household or commercial goods, where relevant

  • Vehicle details for vehicle transportation services

  • Pickup and destination information

  • Preferred service date or schedule

  • Special handling or delivery requirements

  • Information required for billing, invoicing, or payment processing

Communication Information

If you contact us by telephone, email, WhatsApp, website forms, or other communication channels, we may retain relevant information from those communications to respond to your enquiry, provide customer support, and maintain service records.

Technical Information

When you visit our website, certain technical information may be collected automatically, such as:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Website pages visited

  • Approximate location derived from technical information

  • Date and time of visits

  • Referring website or source

  • Website interaction and usage information

This information may be collected through cookies, analytics tools, server logs, or similar technologies.

2. How We Use Your Information

We may use the information we collect for legitimate business and service-related purposes, including:

  • Responding to enquiries and quotation requests

  • Providing information about our logistics and relocation services

  • Preparing quotations and estimates

  • Scheduling and managing transportation or relocation services

  • Arranging household, office, vehicle, parcel, or freight transportation

  • Coordinating pickup and delivery

  • Communicating service updates and important information

  • Providing customer support

  • Processing payments and maintaining billing records

  • Maintaining business and transaction records

  • Improving our website, services, and customer experience

  • Understanding website usage and performance

  • Preventing fraud, misuse, unauthorized access, or other security issues

  • Complying with applicable legal, regulatory, accounting, and tax requirements

  • Sending service-related communications

  • Sending promotional or marketing communications where permitted and appropriate

We will generally collect and process only information that is reasonably necessary for the relevant purpose.

3. Enquiries and Quotations

When you submit an enquiry or request a quotation through our website or other communication channels, the information you provide may be used to:

  1. Understand your transportation or relocation requirements;

  2. Contact you regarding your enquiry;

  3. Prepare and provide a quotation;

  4. Schedule a survey, pickup, delivery, or other service where requested; and

  5. Provide further assistance relating to the requested service.

Submitting an enquiry does not necessarily create a service contract between you and Ambition Trans Logistics.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, remember preferences, and measure website performance.

Cookies may be used for purposes such as:

  • Website functionality

  • Security

  • Analytics and performance measurement

  • Understanding visitor interactions

  • Improving website content and user experience

  • Marketing or advertising measurement, where applicable

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Analytics and Third-Party Services

We may use third-party tools and service providers to operate, analyse, secure, or improve our website and business operations.

These providers may process limited information according to their own privacy policies and applicable contractual or legal requirements.

Examples may include:

  • Website hosting providers

  • Website analytics providers

  • Advertising and marketing platforms

  • Communication and email service providers

  • Payment service providers

  • Technology and security providers

Where third-party services are used, we take reasonable steps to ensure that information is handled appropriately and for legitimate purposes.

6. Sharing of Personal Information

Ambition Trans Logistics does not sell or rent your personal information for monetary consideration.

We may share information where reasonably necessary with:

  • Employees and authorized representatives

  • Transportation and logistics partners

  • Drivers and delivery personnel

  • Packing and moving teams

  • Service providers and contractors assisting us in delivering requested services

  • Technology, hosting, communication, analytics, and payment providers

  • Professional advisors, auditors, or insurers where necessary

  • Government authorities, regulators, courts, or law-enforcement agencies where required by applicable law

Information shared with service providers will generally be limited to what is reasonably necessary for them to perform their assigned functions.

7. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining business records, resolving disputes, enforcing agreements, meeting accounting and tax requirements, and complying with applicable laws.

When information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal and operational requirements.

9. Your Privacy Rights

Subject to applicable law and any conditions or limitations prescribed by law, you may have rights concerning your personal information, including the ability to:

  • Request information about personal data processed by us;

  • Request correction of inaccurate or incomplete information;

  • Request deletion of personal information where legally applicable;

  • Withdraw consent where processing is based on consent;

  • Request assistance regarding the handling of your personal information;

  • Raise a privacy-related grievance or complaint.

Requests relating to personal information should be sent using the contact details provided in the Contact Us section below.

We may need to verify your identity before processing certain requests in order to protect your information from unauthorized access.

10. Marketing Communications

If we send promotional communications, you may request to stop receiving such communications by contacting us or by using an unsubscribe mechanism provided in the communication, where available.

Please note that even if you opt out of promotional communications, we may still send essential service-related communications, such as quotation information, booking updates, payment information, delivery updates, or other communications necessary to provide requested services.

11. Children’s Privacy

Our website and services are intended for general audiences and are not specifically directed toward children.

We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

12. External Links

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, business practices, technology, or applicable laws and regulations.

Any updated version will be published on this page with a revised Effective Date.

We encourage visitors to review this page periodically for the latest information about our privacy practices.

14. Grievance and Privacy Enquiries

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, you can contact us using the details below.

Ambition Trans Logistics
Proprietor: Komal Balmiki
Address: 56 U.B. Colony, Near Dunlop, Kolkata – 700108, West Bengal, India
Phone: +91 9330166055 / +91 9330856611
Email: translogisticmarketing01@gmail.com
Website: https://ambitiontranslogistics.com/

We will make reasonable efforts to review and respond to privacy-related requests within the time period applicable under relevant law.

15. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes relating to this Privacy Policy or the processing of personal information shall be subject to the jurisdiction of the competent courts in India, subject to applicable law.

16. Consent

By using our website, submitting an enquiry, requesting a quotation, or providing personal information to Ambition Trans Logistics through our available communication channels, you acknowledge that you have read and understood this Privacy Policy and that your information may be processed for the purposes described above, subject to applicable law.